Small Business Support Resources
Have questions about running your business, type the topic in the search bar. We probably have some help for you.
Categories
- Branding 1
- Budgetting 1
- Business Foundations 19
- Business Support 11
- Change Management 3
- Costs 2
- Customer Service 4
- Cybersecurity 2
- Data 1
- Employees & Recruitment 11
- Financial Mastery 6
- Growth 1
- IT 1
- Leadership 7
- Marketing 9
- Networking 1
- Pricing 1
- Productivity & Mindset 20
- Sales 2
- Systems & Operations 13
Business Foundations
Listen To The Podcast
At Business Abundance, we love dealing with business owners to help them achieve their goals, whatever they might be. This business-focused podcast will be delivering free content for business owners to help them solve problems and grow their business. It'll cover topics from marketing right through to finance and work/life balance. To sign up for podcast updates:
Productivity & Mindset
Marketing
Employees & Recruitment
Systems & Operations
Why Customer Retention Matters More Than You Think
At its core, customer retention comes down to understanding what people actually value. For some, it’s price. For others its convenience and then for other people its feeling recognised or looked after. The point around different motivations (status, value, being remembered) is a good reminder that not all customers think the same way.
Cost-Cutting Won’t Save Your Business
But most businesses don’t understand the difference between cutting costs and managing costs. One is smart, while the other is a slippery slope that can wreck your service, your culture, and your reputation without you even noticing until it’s too late.