Small Business Support Resources
Have questions about running your business, type the topic in the search bar. We probably have some help for you.
Categories
- Branding 1
- Budgetting 1
- Business Foundations 19
- Business Support 11
- Change Management 3
- Costs 2
- Customer Service 4
- Cybersecurity 2
- Data 1
- Employees & Recruitment 11
- Financial Mastery 6
- Growth 1
- IT 1
- Leadership 7
- Marketing 9
- Networking 1
- Pricing 1
- Productivity & Mindset 20
- Sales 2
- Systems & Operations 13
Business Foundations
Listen To The Podcast
At Business Abundance, we love dealing with business owners to help them achieve their goals, whatever they might be. This business-focused podcast will be delivering free content for business owners to help them solve problems and grow their business. It'll cover topics from marketing right through to finance and work/life balance. To sign up for podcast updates:
Productivity & Mindset
Marketing
Employees & Recruitment
Systems & Operations
Being Good Isn’t Enough, You Have to Be Seen
If people don’t know about your business, they can’t choose it. It doesn’t matter how good it is.
The Cost of Always Being Available
If you’re always available, people will keep using you that way.
Are You Overstaffed?
Five people. One chair. Twenty-five minutes.
That’s what it took to decide where a chair should go in a café I was sitting in. It’s a good reminder that being busy and being effective aren’t the same thing, and in a lot of businesses, that gap is where time, money, and momentum get lost.
Why Your Business Needs More Than Money
If your business feels easy to compare, it usually means there’s nothing deeper separating it. A clear why doesn’t replace a good product. But it gives people a reason to choose you, before price becomes the deciding factor.
Building a Brand
The example of the plumber who changed his uniform and experience is a good one. If you haven’t heard this story before, it’s worth understanding.
Pricing Strategies
A lot of the time, pricing ends up being based on what feels reasonable, what competitors are charging, or what you think a client will accept without pushing back. While that might work in the short term, it usually creates problems over time. Either you’re working too hard for what you’re earning, or you’re losing work because your pricing doesn’t make sense in the market.
Why Customer Retention Matters More Than You Think
At its core, customer retention comes down to understanding what people actually value. For some, it’s price. For others its convenience and then for other people its feeling recognised or looked after. The point around different motivations (status, value, being remembered) is a good reminder that not all customers think the same way.
Why Most Business Owners Make Bad Decisions
Most business owners aren’t short on effort, and they’re not short on information. When you understand which numbers matter, and you use them consistently to guide decisions, things tend to become a lot simpler. It’s not necessarily easier, but it is clearer. And that’s usually what leads to better outcomes over time.
Why Negative Feedback Isn’t the Problem in Your Business
Negative feedback isn’t the end of your reputation. Handled properly, it’s one of the fastest ways to improve your business because you can capture exactly what’s happening, identify patterns and make informed decisions from it.
“I Don’t Have Time”
You don’t need to do more. You need to do less (but better)
Most business owners will say the same thing… "I just don't have time". But time isn't the issue. It’s largely a result of business owners feeling an intrinsic need to do more.
How to Make Sales Less Awkward
If sales feels uncomfortable, awkward, or harder than it needs to be, this article is worth your time. We unpack the most common blockers people face like rejection, confidence, and knowing what to say and talk through practical ways to approach sales as a conversation, not a performance.
Sales Isn’t About Convincing People, It’s About Helping Them Make a Decision
For a lot of small business owners, the word immediately brings up images of pushy tactics, awkward conversations, or people being talked into spending money they didn’t actually want to spend. It’s why so many people say, “They either want me or they don’t” and then quietly avoid sales altogether.
How to Fight Imposter Syndrome
Imposter syndrome has a funny way of showing up right when you step into something new. Imposter syndrome doesn’t mean you’re failing, it usually means you're growing. Almost everyone you admire has had moments where they thought, "surely they’ve picked the wrong person".
Cost-Cutting Won’t Save Your Business
But most businesses don’t understand the difference between cutting costs and managing costs. One is smart, while the other is a slippery slope that can wreck your service, your culture, and your reputation without you even noticing until it’s too late.
Standing Still is a Decision to Fall Behind
Often, the danger isn’t obvious straight away. There’s usually a delay between when conditions start changing and when the impact is felt. Revenue might still look fine. Customers might still be coming through the door. But underneath that, expectations are already moving. By the time the effects show up clearly, options are far more limited.
Culture Exists Whether You Shape It or Not
Left unattended, culture shifts and over time, that shift determines whether people feel safe, engaged, and willing to engage or whether they quietly check out. Being intentional about culture doesn’t mean controlling people or forcing positivity. That's fake after all. It means paying attention, having the conversations that matter, and recognising that culture is always forming, whether you choose to shape it or not.
Employee Morale Isn’t Fixed with Perks
Every year, the internet offers up another “our culture is great here” post, where a cheap pizza lunch is presented as evidence of care for overworked employees. Without trust, these perks feel hollow and more like a band-aid, or worse… manipulative.
Being good at your trade is not the same as being good at business
People go into business because they’re good at what they do, not because they’re trained to run a business. A tiler, landscaper, electrician, designer, or consultant doesn’t wake up one day wanting to manage accounting software, compliance, people, systems, and cash flow. They start because there’s demand for their work, and at some point, that demand turns into responsibility.
Why Control Feels Safer Than Stepping Away
When processes are clear, roles are defined, and expectations are shared, responsibility spreads. The business becomes less fragile, not more. And stepping away stops feeling like abandonment and starts feeling like freedom.
Why Many Business Owners Have Bought Themselves a Job
Most people don’t start a business because they want to work longer hours with more risk and less certainty. They start because they want independence, flexibility, better income potential, or the chance to build something of their own. No one sets out with the goal of buying themselves a job.