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At Business Abundance, we love dealing with business owners to help them achieve their goals, whatever they might be. This business-focused podcast will be delivering free content for business owners to help them solve problems and grow their business. It'll cover topics from marketing right through to finance and work/life balance. To sign up for podcast updates:
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Systems & Operations
How to Make Sales Less Awkward
If sales feels uncomfortable, awkward, or harder than it needs to be, this article is worth your time. We unpack the most common blockers people face like rejection, confidence, and knowing what to say and talk through practical ways to approach sales as a conversation, not a performance.
Sales Isn’t About Convincing People, It’s About Helping Them Make a Decision
For a lot of small business owners, the word immediately brings up images of pushy tactics, awkward conversations, or people being talked into spending money they didn’t actually want to spend. It’s why so many people say, “They either want me or they don’t” and then quietly avoid sales altogether.
How to Fight Imposter Syndrome
Imposter syndrome has a funny way of showing up right when you step into something new. Imposter syndrome doesn’t mean you’re failing, it usually means you're growing. Almost everyone you admire has had moments where they thought, "surely they’ve picked the wrong person".
Cost-Cutting Won’t Save Your Business
But most businesses don’t understand the difference between cutting costs and managing costs. One is smart, while the other is a slippery slope that can wreck your service, your culture, and your reputation without you even noticing until it’s too late.
Standing Still is a Decision to Fall Behind
Often, the danger isn’t obvious straight away. There’s usually a delay between when conditions start changing and when the impact is felt. Revenue might still look fine. Customers might still be coming through the door. But underneath that, expectations are already moving. By the time the effects show up clearly, options are far more limited.
Culture Exists Whether You Shape It or Not
Left unattended, culture shifts and over time, that shift determines whether people feel safe, engaged, and willing to engage or whether they quietly check out. Being intentional about culture doesn’t mean controlling people or forcing positivity. That's fake after all. It means paying attention, having the conversations that matter, and recognising that culture is always forming, whether you choose to shape it or not.
Employee Morale Isn’t Fixed with Perks
Every year, the internet offers up another “our culture is great here” post, where a cheap pizza lunch is presented as evidence of care for overworked employees. Without trust, these perks feel hollow and more like a band-aid, or worse… manipulative.
Being good at your trade is not the same as being good at business
People go into business because they’re good at what they do, not because they’re trained to run a business. A tiler, landscaper, electrician, designer, or consultant doesn’t wake up one day wanting to manage accounting software, compliance, people, systems, and cash flow. They start because there’s demand for their work, and at some point, that demand turns into responsibility.
Why Control Feels Safer Than Stepping Away
When processes are clear, roles are defined, and expectations are shared, responsibility spreads. The business becomes less fragile, not more. And stepping away stops feeling like abandonment and starts feeling like freedom.
Why Many Business Owners Have Bought Themselves a Job
Most people don’t start a business because they want to work longer hours with more risk and less certainty. They start because they want independence, flexibility, better income potential, or the chance to build something of their own. No one sets out with the goal of buying themselves a job.
Small Business Burnout Often Starts in Survival Mode
When you’re no longer able to look ahead and every day is spent putting out urgent fires, something has shifted. Decisions become reactive, sleep and nutrition fall away, patience runs thin, and anxiety becomes a constant background noise. This is survival mode.
The Most Dangerous Phase of Burnout
After reflecting on Ian’s story of burnout in Episode #3 of the Business Abundance Podcast, it became clear that the warning signs deserve more attention. If you haven’t already, I recommend listening to Ian’s story before reading on, it provides important context for what follows.
If You’re Burnt Out, More Rest Isn’t the Answer
We’re taught that the solution is self-care, holidays, and rest, and while those things can help, they’re often band-aid solutions. In the end, you still have to return to the job that created the burnout in the first place.
Burnout isn’t about how much you work.
It’s about how trapped you feel while working.
Most Advice Doesn’t Work
Most people don’t consume advice to make decisions. Instead, they want to feel productive, inspired or reassured. Unfortunately, it's become entertainment. You can watch, read and nod along and because there is always more advice, nothing ever feels urgent enough to act on it. Most advice doesn’t fail because it’s wrong. It fails because it’s absorbed without context, without diagnosis, and without a decision attached to it.
How Smarter Systems Create a More Efficient Business
If your business is still weighed down by paperwork or disconnected tools, it might be time for a smarter setup.
Cybersecurity: Why Business Owners in Australia Can’t Afford to Ignore It
In 2023-2024 alone, Australians reported over 87,000 cybercrime incidents. That’s one report every six minutes! For small businesses, it’s estimated that the average incident costs about $49,600. For many, that’s enough to erase profit margins for the year.
Stop Throwing Money at Ads
Stop wasting money on marketing that doesn’t convert. Learn how to focus on spend vs return, invest wisely, and build a strategy that drives real customers. Not just clicks.
Excuses from Employees – Boundaries and Accountability
Excuses are rarely about the actual problem; they’re about protecting ourselves from discomfort. When something goes wrong, our brains look for the quickest way to preserve our self-image to protect the story we tell ourselves that we’re competent, capable and in control.
The Keeper Test – Keeping Good Employees
The Keeper Test is a brutally simple idea made famous by Netflix’s culture deck:
“If one of your employees can to you tomorrow and told you they were leaving for a similar job at another company, would you fight to keep them?”
If your gust reaction is yes, they’re a keeper. If your honest reaction is no, it’s time to start planning their exit.
Treating Your Employees as Adults
The trap many owners fall into is assuming more training will fix every performance gap. But often, the problem isn’t that people don’t know what to do – it’s that they’re not taking responsibility for doing it. That’s why coaching is important.