Whether your goal is to keep your business running, increase your take-home salary or grow your business, you need to increase revenues.

With little or no training, you have placed one of the largest places of communication of your business with the team that (sometimes) don’t want more business. They are so flat out organising the chaos that already exists.

A few years back, I was sitting with an audience of 2000. It was my graduation night. This rite of passage was mine for the keeping.